Shipping Policy

Shipping Policy

Effective Date: 12/04/2024

At Roseward, we strive to provide a seamless shopping experience. Below are our shipping terms:

1. Processing Times

• Orders are processed within 1-3 business days.
• During peak periods, processing may take up to 5 business days.

2. Shipping Times and Costs

• Standard Shipping: 5-10 business days (estimated).
• Expedited Shipping: 2-5 business days (where available).
• Shipping costs are calculated at checkout based on destination and method.

3. Tracking Information

• You will receive tracking details via email once your order is shipped.

4. Address Accuracy

Ensure your shipping address is correct during checkout. We are not responsible for failed deliveries due to incorrect addresses.

5. Delays and Issues

• Shipping times are estimates and not guaranteed. Delays due to customs, weather, or courier issues are beyond our control.

6. Lost or Damaged Items

• If your order is lost or damaged during transit, contact us at rosewardhealth@gmail.com within 7 days of delivery for assistance.